[Shipping]

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  ▼ About shipping to Japan
  ○ Shipping: Fee varies depending on the destination.
  Hokkaido ¥1,100 / Tohoku ¥920 / Kanto, Shinetsu, Hokuriku, Tokai, Kinki ¥740/ Chugoku / Shikoku ¥830/ Kyushu ¥920 / Okinawa ¥1,050
  
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  ▼ About shipping overseas
  ○ Shipping: Fee varies depending on the destination
  Asia ¥1,400 / Oceania, North America, Central America, Middle East ¥2,000 / Europe ¥2,200 / South America, Africa ¥2,400
  ■Shipping Overseas
  
  ○ Shipping: Fee varies depending on the destination
  Asia ¥1,400 / Oceania, North America, Central America, Middle East ¥2,000 / Europe ¥2,200 / South America, Africa ¥2,400 ○Free shipping on purchases over 15,000 yen
  ○ Same-day shipping is available (Mon – Fri) for orders made by 12:00 pm
  ○Orders made after 12:00 pm will be shipped on our next business day
  ○Shipping will be through Japan Post’s EMS Service or by International e-Packet
  ○Delivery: Expected arrival between 4 – 14 days (please use this as an approximation)
  ○ Free shipping for purchases of 8,000 yen or more
  ○ Ships within 3 business days from the date of order.
  ○ Shipment by Japan Post EMS or International e-Packet
  ○ Delivery time: around 4-14 days (please consider this as a guide)
  ○Please be aware that if there is an error in the shipping address, the delivery may take longer than expected.
  ○ Please ensure that the zip code is entered correctly. (Especially for customers using Paypal, please be cautious!)
  ○If there are any concerns in regards to the shipping address, we may contact the customer.
  

[Returns and Exchanges]

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  We pay careful attention to quality control, but in the rare case that you receive the wrong order, products that were damaged, or if you have any quality-related concerns, we deeply apologize for the inconvenience. Please return the product to our company by mail within 7 days of receival and we will deliver a replacement product as soon as possible. Please be aware that, due to the nature of food products, we cannot accept returns or exchanges of non-defective edible products that do not suit the customer’s tastes. We thank you for your understanding.