Premium Tea Series
Premium Tea Series
In the mountains of Narao in Shizuoka Prefecture, high above the clouds at an elevation of 650m, these teas are grown in fresh air and pure water. Over a long period of time and through a tireless labor of love, these treasured tea leaves attain the highest level of rarity. Please enjoy their exquisitely soothing and r
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[Shipping]
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▼ About shipping to Japan
○ Shipping: Fee varies depending on the destination.
Hokkaido ¥1,100 / Tohoku ¥920 / Kanto, Shinetsu, Hokuriku, Tokai, Kinki ¥740/ Chugoku / Shikoku ¥830/ Kyushu ¥920 / Okinawa ¥1,050
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▼ About shipping overseas
○ Shipping: Fee varies depending on the destination
Asia ¥1,400 / Oceania, North America, Central America, Middle East ¥2,000 / Europe ¥2,200 / South America, Africa ¥2,400
■Shipping Overseas
○ Shipping: Fee varies depending on the destination
Asia ¥1,400 / Oceania, North America, Central America, Middle East ¥2,000 / Europe ¥2,200 / South America, Africa ¥2,400 ○Free shipping on purchases over 15,000 yen
○ Same-day shipping is available (Mon – Fri) for orders made by 12:00 pm
○Orders made after 12:00 pm will be shipped on our next business day
○Shipping will be through Japan Post’s EMS Service or by International e-Packet
○Delivery: Expected arrival between 4 – 14 days (please use this as an approximation)
○ Free shipping for purchases of 8,000 yen or more
○ Ships within 3 business days from the date of order.
○ Shipment by Japan Post EMS or International e-Packet
○ Delivery time: around 4-14 days (please consider this as a guide)
○Please be aware that if there is an error in the shipping address, the delivery may take longer than expected.
○ Please ensure that the zip code is entered correctly. (Especially for customers using Paypal, please be cautious!)
○If there are any concerns in regards to the shipping address, we may contact the customer.
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[Returns and Exchanges]
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We pay careful attention to quality control, but in the rare case that you receive the wrong order, products that were damaged, or if you have any quality-related concerns, we deeply apologize for the inconvenience. Please return the product to our company by mail within 7 days of receival and we will deliver a replacement product as soon as possible. Please be aware that, due to the nature of food products, we cannot accept returns or exchanges of non-defective edible products that do not suit the customer’s tastes. We thank you for your understanding.
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